Vanesa Matsouka is a Digital Marketing Expert and the founder of flowandgrow.gr, a creative agency that helps small and medium-sized businesses develop the right brand image, strategy, and digital presence.

Driven by growth and human connection, she also organizes events and projects that bring professionals and brands together, creating new opportunities for collaboration and development.

With a Bachelor’s degree in Business Administration (Logistics) and a Master’s in Services Management with a specialization in Customer Experience from the Athens University of Economics and Business, she believes that the foundation of every successful business lies in a thoughtful customer experience. A well-designed customer journey not only elevates services but also solves operational challenges that often block growth.

She has coordinated major festivals, events, and projects, while supporting dozens of businesses in building effective strategies, enhancing their brand image, and promoting themselves online in the most modern and impactful way.